Extend Our dedicated software team with You.
Engineering innovative and top-notch products
Delivering customized software development services
Developing mobile applications of your dream
Offering the best DevOps services to you
Operating value-added managed services on your behalf
Extend your dedicated software team with us.
Engineering innovative and top-notch products
Delivering customized software development services
Developing mobile applications of your dream
Offering the best DevOps services to you
Operating value-added managed services on your behalf
Billing solutions for type of shops
Big businesses needed best ERP
ERP Solution for Labour Contractors
Solve your HR issues with Selexic HRMS
Manage customers Relationship in easy way
Prtrol Pump Management Application
Scholar ERP for schools, colleges
Cloud Based Hospital Apllication for DRs.
APPLICATION FOR Printing Business
Operating value-added managed services on your behalf
Artificial Intelligence
Manage your fuel business with a mobility solution
ERP Development
Manage your cooking gas business with a delivery app
CRM Development
Optimize warehouse operations with RFID-enabled WMS
Software Development
Optimize warehouse operations with RFID-enabled WMS
Web Development
Optimize warehouse operations with RFID-enabled WMS
IT Consultant
Optimize warehouse operations with RFID-enabled WMS
SMS Gateway
Optimize warehouse operations with RFID-enabled WMS
Social Media Marketing
Optimize warehouse operations with RFID-enabled WMS
Payment Gateway
Optimize warehouse operations with RFID-enabled WMS
Ecommerce
Optimize warehouse operations with RFID-enabled WMS
SEO
Optimize warehouse operations with RFID-enabled WMS
Application Development
Optimize warehouse operations with RFID-enabled WMS
360° customer view, predictive insights, and personalized automation to
prevent churn, secure renewals, drive upsells, and foster advocacy.
Customer success is more than our job. It's our calling.
Reduction in
customer churn
Increase in upsell accounts
Increase in number of accounts per customer success manager
Increase in key feature usage and adoption
Reduction in cost of ownership
*Data from a sample of SmartKarrot customers over a 6-month timeline
Get all customer data and actionable insights in a single view to deliver personalized experiences.
Deliver, track, and automate personalized onboarding journeys at scale to jumpstart customer success.
Monitor product usage across segments to drive adoption and make informed product success decisions.
Deliver best-in-class experiences across the journey to increase customer satisfaction and loyalty.
Proactively identify at-risk customers and take timely, preventive actions to minimize churn risk.
Easily identify and act on cross-sell and upsell opportunities to drive account expansion and growth.
Turn your customers into engaged advocates and leverage their authentic voices to help drive growth
Empower your team with all the data, actionable insights, and automation to improve productivity.
Easy to adopt and use. Fast deployment, no dependencies. Customizable to your exact needs. Trusted, top-rated. SmartKarrot is about as easy as customer success is ever going to be.
A comprehensive suite of customer success tools for your whole team to drive
superior customer outcomes and demonstrate business impact.
Real-time alerts notify your team when important events happen in the lifecycle of a customer. Customize alerts, stay on top of all the things that need your attention, and take action from a single interface.
Tasks and touchpoints are the tactical building blocks that let you operationalize your customer success strategy. Create, manage, and track all your tasks and touchpoints with bidirectional sync from and to your task management system.
Engage your customers in a meaningful two-way conversation. Deliver targeted messages to your customers at the right time. Use the power of customer surveys and pulse feedback to let customers know that their voice is being heard.
Industry-leading reporting and analytics provide your team with all the information they need to proactively manage customers—from quick at-a-glance views to the ability to drill down to a granular level and take action where needed.
Customer Health Score is the most powerful indicator of customer health. Completely customizable, it is a combination of multiple criteria meaningful to your business. Use it to assess the likelihood for expansion or churn.
Customer segments are groups of customers with common characteristics—such as behaviors, demographics, etc.—that auto-update as new customers enter your database. Create and use segments for subsequent actions and automations.
Playbooks are a collection of repeatable best practices in Customer Success, customizable to your business needs. Leverage success plays to help your team with prescriptive step-by-step guides to deliver consistent customer experiences.
Automated campaigns are multichannel, trigger-driven customer campaigns based on actual user behavior and actions. Send the right message to the right user at the right time to drive customer engagement at scale.
Customer Health Score is the most powerful indicator of customer health. Completely customizable, it is a combination of multiple criteria meaningful to your business. Use it to assess the likelihood for expansion or churn.
Customer segments are groups of customers with common characteristics—such as behaviors, demographics, etc.—that auto-update as new customers enter your database. Create and use segments for subsequent actions and automations.
Playbooks are a collection of repeatable best practices in Customer Success, customizable to your business needs. Leverage success plays to help your team with prescriptive step-by-step guides to deliver consistent customer experiences.
Automated campaigns are multichannel, trigger-driven customer campaigns based on actual user behavior and actions. Send the right message to the right user at the right time to drive customer engagement at scale.
Real-time alerts notify your team when important events happen in the lifecycle of a customer. Customize alerts, stay on top of all the things that need your attention, and take action from a single interface.
Tasks and touchpoints are the tactical building blocks that let you operationalize your customer success strategy. Create, manage, and track all your tasks and touchpoints with bidirectional sync from and to your task management system.
Engage your customers in a meaningful two-way conversation. Deliver targeted messages to your customers at the right time. Use the power of customer surveys and pulse feedback to let customers know that their voice is being heard.
Industry-leading reporting and analytics provide your team with all the information they need to proactively manage customers—from quick at-a-glance views to the ability to drill down to a granular level and take action where needed.
Real-time alerts notify your team when important events happen in the lifecycle of a customer. Customize alerts, stay on top of all the things that need your attention, and take action from a single interface.
Tasks and touchpoints are the tactical building blocks that let you operationalize your customer success strategy. Create, manage, and track all your tasks and touchpoints with bidirectional sync from and to your task management system.
Engage your customers in a meaningful two-way conversation. Deliver targeted messages to your customers at the right time. Use the power of customer surveys and pulse feedback to let customers know that their voice is being heard.
Industry-leading reporting and analytics provide your team with all the information they need to proactively manage customers—from quick at-a-glance views to the ability to drill down to a granular level and take action where needed.
Customer Health Score is the most powerful indicator of customer health. Completely customizable, it is a combination of multiple criteria meaningful to your business. Use it to assess the likelihood for expansion or churn.
Customer segments are groups of customers with common characteristics—such as behaviors, demographics, etc.—that auto-update as new customers enter your database. Create and use segments for subsequent actions and automations.
Playbooks are a collection of repeatable best practices in Customer Success, customizable to your business needs. Leverage success plays to help your team with prescriptive step-by-step guides to deliver consistent customer experiences.
Automated campaigns are multichannel, trigger-driven customer campaigns based on actual user behavior and actions. Send the right message to the right user at the right time to drive customer engagement at scale.
INTEGRATIONS
AND MORE
“Such visibility helps us take targeted swift actions and increase the adoption of our features. It has made a difference to the way we work!”
“SmartKarrot helps in capturing and tracking user behaviors based on events and that can trigger personalized communication to the targeted audience.”
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